toto99 Terms and Conditions

The following words and terms used in these Terms and Conditions are defined below:

To open an account on toto99 and use its services, you must meet the following requirements:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• You must provide a valid and genuine identity and must not submit false information at the time of registration.
• Each person may open only one account. Creating multiple accounts under the same person's name is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• You must use your own personal funds and may not use a third party's money or payment methods.
• Registration or account operation from any country or region where online gaming is illegal is not permitted.

toto99 may request additional identity verification (KYC) documents at any time. Until this process is completed, certain account features may be restricted.

3.1 Password and Security

It is your responsibility to keep your account login details completely confidential. Never share your username or password with anyone else. You are solely responsible for all authorized and unauthorized activities carried out on your account.

3.2 Updating Account Information

If any of your personal details change (such as phone number, email, or payment information), please notify our support team immediately via 24/7 live chat. toto99 will not be responsible for any inconvenience caused by outdated or incorrect information.

3.3 Exclusive Account Ownership

Each account is for the sole use of the registered individual. Transferring, selling, or renting an account is strictly prohibited, and if such activity is discovered, the account will be permanently closed.

4.1 Deposit Terms

The minimum deposit amount on toto99 is ৳300. This minimum applies across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Following the correct reference number or instructions at the time of deposit is mandatory.

• Deposits are generally credited to the account instantly or within a few minutes.
• Only use payment accounts registered in your own name.
• Transactions made through third parties will be cancelled and action may be taken against the associated account.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours. Identity verification must be completed before a withdrawal is processed.

• Withdrawals must be made using the same method as the deposit (where applicable).
• Applicable wagering requirements must be completed before bonus funds can be withdrawn.
• Suspicious transactions may require additional verification, which may exceed the standard processing time.
• If fraud or irregularity is suspected, toto99 reserves the right to hold withdrawals and conduct an investigation.

5.1 Welcome Bonus

For new players, toto99 offers a 120% bonus on the first deposit, up to a maximum of ৳5,000. Example: a deposit of ৳1,000 gives a bonus of ৳1,200, bringing the total balance to ৳2,200. Or a deposit of ৳10,000 gives a bonus of ৳5,000 (maximum cap), bringing the total balance to ৳15,000.

• The wagering requirement for the welcome bonus is 25x (you must wager 25 times the bonus amount).
• The wagering requirement must be met within 30 days of claiming the bonus.
• The welcome bonus applies once per registered account.
• toto99 sets the maximum single-bet limit when using bonus funds; exceeding this limit may result in the bonus being cancelled.

5.2 General Bonus Policy

toto99 reserves the right to modify, suspend, or cancel any promotional offer at any time. Combining multiple bonuses may not always be possible — the specific terms of each offer apply separately. If bonus abuse is suspected, the relevant bonus and any associated winnings will be forfeited.

All games available on toto99 — live casino, slots, fishing games, sports betting, and others — are governed by specific rules.

• Each game has its own rules. Please read the relevant game instructions before starting.
• If a game is interrupted due to a technical error, toto99 will resolve the matter fairly; however, no liability will be accepted for the outcome of incomplete rounds.
• If a game is interrupted due to a network outage or connection issue, the wager for that round is generally refunded.
• The terms of third-party game providers operating on the platform (such as PG Soft, Pragmatic Play, JILI, Spribe) also apply.
• Claims based on theoretical or projected winnings are not accepted — only confirmed and final results are considered.
• Using automated software, bots, or any form of manipulation to play games is strictly prohibited.

The following activities are strictly prohibited on the toto99 platform. Violating these prohibitions will result in permanent account closure and forfeiture of all balances:

• Money laundering or using funds obtained from illegal sources.
• Exploiting any vulnerability or technical flaw in the platform.
• Colluding with other players to gain an unfair advantage.
• Attempting to claim bonus benefits by creating multiple accounts.
• Using third-party payment methods or credit cards.
• Harassing or abusive behaviour toward other users or staff on the platform.
• Using automated scripts, bots, or hacking tools in any game.
• Creating or operating an account using a false identity or fraudulent information.

toto99 believes that gaming is a form of entertainment. We are committed to the mental wellbeing and financial safety of all our players.

• Only individuals aged 21 or above may use this platform.
• Treat gaming as entertainment, not as a source of income.
• Set a financial budget and time limit before playing and stay within those limits.
• Do not place more bets in an attempt to recover lost money.
• If any signs of gaming addiction appear, seek help immediately.

If you feel that you or someone you know is developing a problem with gaming addiction, please visit our Responsible Gaming page. We offer self-exclusion and limit-setting features — contact our support team for assistance.

Protecting your personal information is toto99's highest priority. We keep all data secure using SSL encryption technology.

• Your personal information is used solely for operating toto99 services.
• Your information is not shared with third parties except where required by law.
• Payment information is stored on secure encrypted servers.
• Full details on how your information is collected, used, and protected can be found in our Privacy Policy.

For any concerns or complaints regarding data protection, contact us via 24/7 live chat or at [email protected].

toto99 strives to maintain the highest standard of service, however we are not liable for the following:

• Games being interrupted due to internet connection issues, power outages, or other technical reasons.
• Loss caused by issues with the servers or software of third-party game providers.
• Account credentials being compromised due to user negligence or carelessness.
• Services being temporarily or permanently discontinued due to changes in law or regulatory requirements.
• Services being disrupted due to natural disasters or other uncontrollable circumstances.

toto99's total liability will never exceed the total value of the transaction in question. toto99 accepts no liability for indirect, incidental, or consequential losses.

11.1 Account Closure by toto99

toto99 reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud, deception, or money laundering.
• Failure to complete identity verification or provision of false information.
• In accordance with legal obligations or instructions from a regulatory authority.

11.2 Account Closure by the User

You may close your account at any time. To do so, contact us via 24/7 live chat. You will be given the opportunity to withdraw all valid balances before the account is closed (subject to terms and conditions).

toto99 reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will notify account holders via email or by posting a notice on the platform.

Continued use of the platform after the updated terms are published will be considered as your acceptance of the new terms. Please visit this page regularly and stay informed about updates.

The Bengali version of these terms and conditions is the authoritative version. For any questions regarding the terms, please contact our support team: [email protected] or 24/7 live chat.